Privacy Policy

Introduction

Deal Room HQ ("we", "us", "our", or "Company") operates the www.dealroomhq.com website and related services (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Our Commitment to Privacy

We are committed to protecting your privacy and ensuring you have a positive experience on our website and through our services. This Privacy Policy explains our information practices, how we collect and use your data, and the rights and choices available to you.

Information We Collect

We collect information from you in various ways to provide better service and communicate with you about properties, deals, and updates that may interest you.

Personal Information Collection

We collect personal information when you voluntarily submit it through our forms, registration processes, property inquiry forms, and contact requests. This information helps us better understand your interests and provide you with relevant real estate investment opportunities.

• First Name and Last Name
• Email Address
• Phone Number
• Geographic location (areas interested in purchasing)
• Property preferences and investment criteria

Non-Personal Information Collection

We automatically collect non-personal information about your interactions with our website and services. This data helps us improve our platform, understand user behavior patterns, and optimize your experience.

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Links clicked
• Referral source

Information Collected Through Forms

When you complete property inquiry forms, join our buyers list, or contact us with questions, we collect the information you provide. This information is essential for us to respond to your inquiries, send you relevant property information, and maintain communication about deals that match your investment criteria.

SMS Consent Information

If you opt into our SMS text message program, we collect your mobile phone number and your explicit consent to receive text messages. Your phone number is securely stored and used solely for SMS communications related to your account and Deal Room HQ services.

Communication Preferences

We provide you with options to manage how we communicate with you. You can update your preferences at any time regarding email frequency, SMS messages, and other communications through your account settings or by contacting us directly.

How We Use Your Information

Deal Room HQ uses the collected data for various purposes to enhance our service quality, improve user experience, and ensure effective communication about properties and investment opportunities.

Customer Support Communications

We use your information to provide customer support and respond to your inquiries promptly. When you contact us with questions or concerns, we maintain records of your communication to ensure continuity and quality of service.

Marketing & Promotional Communications

With your consent, we send you marketing and promotional communications about new deals, property updates, and opportunities that match your investment profile. You can manage these communications or opt out at any time through your account settings or by following the unsubscribe instructions in our emails.

SMS Messaging Policy

Our SMS program delivers important property alerts, deal updates, and appointment reminders to keep you informed about opportunities matching your criteria. SMS messages provide timely notifications about time-sensitive deals you cannot miss.

Message Frequency Disclosure

The frequency of SMS messages you receive depends on the number of new deals that match your criteria and the frequency of updates in your target markets. During active deal periods, you may receive multiple messages per day. We recommend checking your SMS preferences regularly to ensure they match your current needs.

Message & Data Rates Notice

Standard message and data rates may apply for SMS communications sent to your mobile device. These charges are determined by your carrier and may vary. Deal Room HQ is not responsible for any message or data rate charges incurred. Contact your mobile service provider for information about your plan's messaging rates.

Opt-In Consent Requirements

Participation in our SMS program requires your explicit opt-in consent. We collect and retain records of your consent to comply with federal regulations. Opting into SMS communications is entirely voluntary and separate from your use of our website and other services.

Opt-Out Instructions

You can opt out of marketing SMS messages at any time by replying STOP to any text message from Deal Room HQ. You will receive a confirmation message. To opt out of all messages including transactional notifications, reply STOP again. Please allow up to 10 business days for your request to be processed.

HELP & STOP Instructions

Reply HELP to any SMS message to receive information about our program and how to contact us. Reply STOP to end all SMS messages. These instructions are included in every text message we send and provide you with easy methods to manage your preferences and get assistance.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you use our website. These technologies help us provide personalized content and improve our service.

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for future visits
• Tracking Pixels: Small images that track your interactions with our emails and website

Analytics & Website Tracking

We use analytics tools to track how users interact with our website, which helps us understand user behavior, measure the effectiveness of our marketing, and identify areas for improvement. This information is aggregated and anonymized to protect your privacy.

Third-Party Services & Integrations

We may integrate with third-party services to enhance our platform functionality. These services may collect information about you in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services we use.

Data Sharing Restrictions

We maintain strict policies regarding the sharing of your personal information. We do not sell, rent, or lease your personal data to third parties.

No Sharing of SMS Opt-In Data

In full compliance with The Campaign Registry (TCR) and 10DLC regulations, we do not share your mobile phone number, SMS opt-in consent, or any SMS-related data with third parties or affiliates for marketing purposes. Your phone number and message preferences remain confidential and are used exclusively for Deal Room HQ communications.

Data Security Practices

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, firewalls, and access controls.

• SSL/TLS encryption for data transmission
• Secure password storage protocols
• Regular security audits and assessments
• Limited employee access to personal data
• Mandatory confidentiality agreements with staff

Data Retention Policy

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you request deletion of your account, we will remove your information within 30 days, except where we are required to retain it for legal or business purposes.

User Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information. We provide mechanisms for you to exercise these rights and maintain control over your data.

Accessing or Updating Your Information

You have the right to access and review the personal information we hold about you. You can request a copy of your data or update your information at any time by contacting us. We will provide your information in a portable, machine-readable format upon request.

Requesting Data Deletion

You have the right to request deletion of your personal information in certain circumstances. We will delete your data within 30 days of your verified request, unless we are required by law to retain it. Please note that some information may be retained for legal, tax, or operational purposes.

Children's Privacy (18+)

Deal Room HQ services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account immediately.

External Website Links

Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external websites before providing your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

Consent to Electronic Communications

By using our services and providing your contact information, you consent to receive communications from us via email, SMS, phone, or other electronic means. You can manage your communication preferences at any time through your account settings or by contacting us.

Legal Compliance & Disclosure

We may disclose your personal information when required by law, in response to legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. This includes compliance with court orders, regulatory investigations, and other legal obligations.